Annex 1 Guidelines for passenger safety instructions
The first purpose of these guidelines is to draw the
attention of all concerned to the relevant SOLAS requirements on this subject and to
make specific recommendations on the provision of safety information in the form of
broadcasts, notices, and signs for use by passengers in an emergency
The second purpose is to remind Administrations of the need to ensure that adequate
measures are taken to inform passengers of the procedures which would be adopted in the
event of an emergency situation arising, and that it is particularly important that this
information is communicated to passengers prior to, or on departure from port. 1.2
These guidelines include recommendations on
the following subject matters:
- the provision and description of "muster
station", "embarkation station" "muster station signs", "muster station direction
signs", "exit signs", "emergency exit signs" "deck identification signs"
"embarkation stations signs" and signs for survival craft;
instruction notice for passengers" provided at muster stations, in passenger cabins
and other passenger spaces;
- means of drawing attention of passengers to the
emergency procedures information; and
- layout and identification of
accommodation spaces to enable evacuation in emergency conditions.
2.2 Muster and embarkation station signs
- Since the majority of passengers will have very little knowledge of the layout of
the ship on which they are travelling or of the purpose or location of the muster
stations, it is essential to ensure that the muster stations are readily
identifiable, that their purpose is made known and that the routes to the muster
stations are clearly marked It is also important that normal and emergency exits
from enclosed spaces are clearly indicated The use of the signs described in this
section should therefore be of great assistance to passengers in this respect The
words "muster station" and "embarkation station" are often used interchangeably
which can cause some confusion.
- All signs should comply with resolution A 760(18) reproduced in the IMO colour
poster (publication Sales No.981) entitled "Symbols related to life-saving
appliances and arrangements".
- The colours used in the signs and cabin numbers should contrast with the colour of
the panelling to which they are attached.
- Care should be taken to place the signs referred to in these guidelines in
prominent and continuously illuminated positions and clear of other signs.
2.3 Escape routes
- The muster station should be identified by the muster station symbol and a letter
the size of which should be compatible with the size of the muster station symbol.
- Muster station signs and embarkation station signs should be of such size and so
located at muster stations and embarkation stations respectively, that they are
readily apparent to passengers and that the muster and embarkation stations
themselves are also clearly identifiable.
- The embarkation station should be identified by the embarkation station symbol and
a number the size of which should be compatible with the size of the embarkation
- A space that serves both as a muster and embarkation station should be identified
by only the muster station symbol and a letter."
2.4 Exit and emergency exit signs
- Muster station direction signs should be provided in all of passenger spaces, such
as in stairways and alleyways to the muster stations, in public spaces not used as
muster stations, in entrance halls and spaces linking public spaces and on outside
decks in the vicinity of doors giving access to muster stations.
- While it is important that the routes to muster stations are prominently marked,
it is equally important that these routes are generally kept clear and not allowed
to be used by passengers as places in which to leave luggage and other belongings if
- Embarkation station direction signs leading from muster stations to embarkation
stations should be provided.
2.5 Deck identification signs and deck and cabin numbering
- All doors provided for passenger use leading from passenger spaces to open decks
or to alleyways used as escape routes must be clearly indicated with a sign marked
"EXIT" and the relevant symbol Where possible one sign should be over the door but
where the door is not readily visible from within the space it serves a further sign
should be provided to indicate the direction in which the door lies.
- Doors, windows, side scuttles and other openings that are not normally used as
throughfares, but which could be used for emergency escape purposes, should be
clearly marked "EMERGENCY EXIT" and the relevant symbol.
- Each deck in the passenger spaces should be identified by a number. In addition it
may also be identified by a name. The relevant signs should be located in all
stairways and public rooms and should be clearly visible.
- The passenger cabins on each deck should also be numbered, increasing from forward
to aft of the ship.
3 Emergency instruction notices for passengers
3.1 Simple notices are required to be provided in passenger
cabins, at muster stations and in other passenger spaces and as a minimum must include
information on muster stations and essential actions to take in an emergency.
3.2 Simple plans showing the "you are here"
position and escape routes marked by arrows, properly oriented for each posted location,
should be prominently displayed.
instructions and "you are here" plans may be provided on one notice or alternatively, in
separate parts with the instructions on donning lifejackets being provided in the form
of the lifejacket manufacturer's donning instructions and should be prominently
displayed in the vicinity of the cabin door. The instructions should be in English and
other languages appropriate to the principal nationalities carried on the route of the
3.4 Emergency instruction notices for
passengers should be located in suitable positions in muster stations and where possible
close to the muster station signs. Notices placed in other public passenger spaces not
used as muster stations should be kept well clear of other non-safety signs and posters.
3.5 An example of emergency instruction
notice for passengers is given in annex 1to these guidelines
4 Public address systems
4.1 Broadcasts made on a public address system should be
clearly audible in all operating conditions in all public accommodation and service
spaces, including open decks to which passengers have access. The broadcast should be
presented in a formal, impersonal manner.
The verbal speech intensity, at least 20 dB above the speech interference level at the
location for the intended receiver, should be clearly audible.
5 Crew identification
In an emergency passengers must be able to distinguish crew
members, who can guide and help them, from other passengers. To facilitate this, the
crew should wear uniforms, uniform working clothes or other distinctive. features such
as caps or vests marked "crew". It is recommended that vests marked "crew" are placed at
emergency stations, for the use of crew members off duty and out of uniform.
6 Means of drawing passengers'' attention to emergency instruction notices for passengers
6.1 Where a muster is not held on departure, it is most
important to provide a safety briefing and to draw the attention of the passengers to
the location and contents of the passenger emergency instruction notices and to
encourage the passengers to read the notices. There are various ways of encouraging the
passengers to read the notices; although, the most effective way will be by means of the
ship's public address system. The announcements should be made after all the passengers
have boarded and either prior to or immediately on departure from the berth. Since it is
often difficult to gain the full attention of passengers at this early stage in the
voyage, it is recommended that this type of announcement be prefaced by a special signal
when the public address system is used and followed by a request for everyone's
attention. Announcements should be made in English and languages appropriate to the
principal nationalities of passengers carried on a particular route. Such announcements
should be relatively brief and compatible with the need to convey sufficient information
to the listener to enable an orderly muster of the passengers to take place if this
should become necessary. It should be ensured that no other announcement or music is
allowed to be broadcast while the passenger emergency instruction announcement is being
made. Passengers should be encouraged to proceed from their cabins to the muster
stations so that they learn that the point where they came aboard via the gangway is not
the place to go in an emergency.
example of an announcement for this purpose is given in annex 2 to these Guidelines
6.3 Announcements on board the ship should be
supplemented by other means appropriate to the ship and voyage to ensure that as many
passengers as possible have their attention drawn to the passenger emergency
instructions notices. This can include but is not limited to the showing of video
programmes on board and/or in the shore terminal, inserting in the ticket folder a page
containing emergency procedures information, including information in magazines and
brochures published for passengers, making announcements in the shore terminal that
passengers should familiarise themselves with the contents of the emergency instruction
notices on board.
Annex Example emergency instruction notice for passengers
1 General emergency alarm signal In the event of an
emergency the following signal will be sounded on the ship's whistle or siren and on the
alarm bells: Seven or more short blasts followed by a long blast. 2
Actions on hearing the general emergency alarm signal On
hearing the general emergency alarm signal:
- proceed directly to
your/the nearest* muster station, if you are in a location remote from your cabin.
The direction sign to muster stations consists of the muster station sign and an
arrow pointing in the appropriate direction;
- if you are in your cabin or
close to your cabin when the signal is heard dress warmly, collect your lifejacket*
and any essential medication and follow the direction signs to your muster station;
- assist those who need help;
- follow the instructions of crew
members and those given over the public address system;
- DO NOT return to
your cabin to collect your property;
- DO NOT use lifts; and
- if the
nearest exit is blocked, use the alternative exit as marked in the plan. This is
shown by a dotted arrow.
Muster stations A muster station is a space where passengers
assemble in an emergency. Muster stations are marked by the sign shown on the plan. 4
Action on arrival in muster stations Remain
calm and follow the instructions of the crew members at your muster station A crew
member will give you a lifejacket, if needed. Put it on. The crew members will help you
if necessary. Child lifejackets are available for smaller children. Please see
instructions on method of donning a lifejacket. You are encouraged to try on your
* As appropriate
Annex 2 Example of emergency instruction broadcast
1 Special Signal
"Ladies and Gentlemen, would you please listen very carefully to the following safety
3 In the unlikely event of an
emergency, the general emergency alarm signal will sound. When the alarm sounds you must
go to your/the nearest*muster stations.
signal consists of seven or more short blasts followed by one prolonged blast on the
ship's whistle or siren and by a similar signal on the alarm bells.
5 If you are in a location remote from your cabin, please go
directly to your/the nearest* muster station. If you are in your cabin or close to your
cabin when the signal is heard dress warmly, collect your lifejacket and any essential
medication and follow the direction signs to your muster station.
6 The muster stations on this ship are located on [(deck
number).....]*and can be identified by a square green and white sign and an arrow in each
comer pointing inwards to a symbol showing a family group Look in the vicinity of your
cabin door for information on your muster station.
7 At a muster station a crew member will give you a lifejacket, if needed Put
it on. The crew members will help you if necessary. You should remain calm and follow the
instructions of the crew members at your muster station.
8 Your attention is drawn to the passenger emergency instruction
notices and the ship's plans showing escape routes which are posted in the vicinity of the
door of your cabin, muster stations, and in other spaces.
9 Please read all the safety notices thoroughly and take time now
to study the ship's layout, emergency signs, and the escape route from your cabin to your
assigned muster station and to the nearest open deck.
10 Try on your lifejacket at this time* . If you have children travelling with
you, ask your steward to get a lifejacket for each child and have the children try it on*.
11 Safety instructions and notices are posted
throughout the ship for your protection. It is important that you observe them while on
board. If you have any questions regarding safety, do not hesitate to ask any of the
ship's officers or crew.
* As appropriate